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Welcome to Our Terms of Service & Refund Policy

We believe in building long-term relationships with our clients by providing transparent, reliable, and high-quality blog post formatting and publishing services. Our goal is simple—to see you happy and satisfied with our work! 😊

To ensure a smooth experience for both you and us, we’ve outlined some important details in this Terms of Service & Refund Policy page. These guidelines help us maintain clarity, deliver our best work, and avoid misunderstandings. Plus, they allow us to keep improving so that we continue to earn your trust and recommendations!

What This Page Covers:

✔ Ordering Instructions – How to submit your content and what to expect in terms of project timelines.
✔ Revisions Process – How we handle revisions to ensure your blog posts meet your expectations.
✔ Understanding Blog Formatting vs. Web Development – Clarifying what tasks we cover and what requires a web developer or designer.
✔ Refund Process – When refunds are applicable and how we ensure a fair process for everyone.

These terms are designed to keep everything smooth, clear, and stress-free for you. If you ever have any questions, just reach out—we’re always here to help! 🚀

1. Ordering Instructions

To ensure a smooth process, please follow these guidelines when placing an order.

1.1. Providing Your Content

  • After purchasing a package, please send us all the blog post content as soon as possible.
  • We understand that sometimes you may not be able to provide all content immediately. That’s okay! However, this may impact the project deadline.

1.2. Understanding the Deadline Calculation

To make things clearer, let’s take an example:

Example:

Suppose you purchase the Reseller Package, which includes 40 blog posts with a 10-day completion deadline.

  • If you provide all 40 articles on the purchase date, we will complete and deliver them within 10 days as promised.
  • However, if you provide only 20 articles on Day 1 and the remaining 20 articles on Day 6, completing everything within the remaining 4 days may not be possible.
1.2.1. How to Calculate the Revised Deadline

The Reseller Package (40 blog posts in 10 days) means we format 4 blog posts per day.

If you delay sending content, simply divide the remaining number of articles by this rate to estimate how many additional days are required.

Real Example:

Let’s say you provide:

  • 20 articles on Day 1 → We will complete them within 5 days (since we process 4 blog posts per day), finishing by Day 5.
  • 8 more articles on Day 6 → These will take 2 days, completing by Day 7.
  • Final 12 articles on Day 9 → These will take 3 more days, pushing the final delivery to Day 12 instead of Day 10.

This means the deadline extends to Day 12 due to the delay in content submission.

1.3. Instruction & Feedback Process

To ensure we maintain high-quality formatting and consistency, we follow a structured feedback process:

  • After formatting your first blog post, we will send it to you for review and approval.
  • If you need any changes or updates, simply let us know, and we will revise it accordingly.
  • Once you approve the first blog post, we will follow that formatting style for all upcoming posts.
1.3.1. Why Timely Feedback is Important:
  • Please respond as soon as possible after receiving the first blog post.
  • Delayed feedback on the first post can delay the entire project, as we cannot proceed with the rest of the posts without finalizing the format.
  • Your first blog post feedback timing directly impacts the project deadline.
1.3.2. What Happens if There’s a Delay?
  • If there’s a delay in providing content or feedback, we will complete the work within a reasonable extended period.

1.4. How to Avoid Delays

To ensure a smooth and timely delivery:

✅ Provide all necessary content as soon as possible.
✅ Share detailed instructions about formatting and publishing at the start.
✅ Respond quickly when reviewing the first formatted blog post.
✅ Clear instructions help us minimize revisions and complete your project on time.

2. Article Word Limits, Images, and Custom Requirements

We aim to offer flexible and transparent pricing for our blog post formatting services. Below is how we determine pricing based on word count and images and how we handle custom requirements.

2.1. Word Count & Pricing

Our Blog Post Formatting Packages are based on word count per article.

  • Up to 1,500 words → Considered as one article.
  • 1,501 – 3,000 words → Billed as two articles.
  • 3,001 – 4,500 words → Billed as three articles.

For every additional 1,500 words, it will be counted as one extra article.

Example:

If you submit a 2,800-word article, it will be billed as two articles. Similarly, if you submit a 4,200-word article, it will be billed as three articles.

However, to provide more flexibility to our clients, we do not charge for an extra article if the word count exceeds by up to 200 words. This means if your article is 1,650 words, it will still be considered as one article instead of two.

2.2. Image Policy

  • We typically include 4 – 8 images per 1,500-word article, depending on the content.
  • Some topics make it difficult to find relevant images. In such cases, we may not always maintain the standard image count.
  • We use copyright-free images from our Premium Canva account, Pexels, Pixabay, Unsplash, etc.
  • For product-specific content, we try to source images from official brand websites when stock photos are unavailable. In these cases, we provide proper image credit.

We are transparent about our image policy. If you have specific image requirements, please discuss them with us before purchasing a package, and we will follow your preferences.

2.3. Custom Requirements & Custom Packages

  • If you have specific formatting needs or additional requirements, we encourage you to discuss them before making a purchase.
  • We also offer custom packages tailored to your exact specifications, ensuring you get exactly what you need! 😊

3. Revisions Process

3.1. Setting the Standard with the First Blog Post

  • Your first blog post serves as the master template for all upcoming posts.
  • Any required revisions should be made at this stage to ensure consistency.

3.2. Revisions After the Project is Completed

  • Minor changes? No problem! We’re happy to help.
  • Major changes? (e.g., a completely new formatting style) may require additional time and cost.

4. Understanding Blog Formatting vs. Web Development

We specialize in blog post formatting and publishing, ensuring that your content is beautifully structured, reader-friendly, and SEO-optimized.

However, sometimes your requirements might go beyond our expertise and involve tasks that require a web developer or web designer.

4.1. What We Can Do:

✔ Format and publish posts using your existing website features.
✔ Use free WordPress plugins (if applicable).
✔ Follow your provided instructions for consistency.

4.2. Tasks That Require a Web Developer:

While we do everything possible within blog formatting, some tasks are beyond our scope and require the expertise of a web developer or designer.

Here are some examples:

4.2.1. Custom Page Layouts & Theme Changes
  • If you want your blog section redesigned with a new layout that isn’t available in your current theme, a web designer will need to modify your theme files.
4.2.2. Custom Features & Functionality
  • If you need a custom feature that doesn’t have a free WordPress plugin available, you will need to get help from your web developer to build it.
  • Once the feature is created and added to your website, we can use it as part of the blog post formatting process.
4.2.3. Fixing Website Issues (Speed, Mobile Responsiveness, etc.)
  • i.e., if your previous blog layout is already breaking on mobile devices, we can’t fix it. Or, if your website’s loading speed is too slow due to coding issues, a web developer will need to optimize your site. However, we will ensure that any images we add are fully optimized so they do not negatively impact your site speed.
4.2.4. Making Sure Your Website is Compatible

If your formatting requirements need features that your website doesn’t currently support, you’ll need to ensure that your website is compatible.

In such cases, we recommend working with a web developer to implement the necessary changes before we proceed with formatting.

5. Refund Process – Ensuring a Fair & Hassle-Free Experience

Your satisfaction is our priority! While we always strive to provide the best blog post formatting and publishing services, we understand that sometimes a refund may be necessary.

Our refund process is simple, fair, and applies to all of our packages.

5.1. When You Are Eligible for a Refund:

A refund may be requested under the following conditions:

5.1.1. Missed Project Deadline Due to Our Fault
  • If the project is not completed within the agreed timeframe due to our own delays, we may request an extension.
  • If we still fail to deliver within the extended time, you may request a refund.
5.1.2. Unresolved Formatting Issues in First Blog Post Revision
  • If there are formatting issues that do not align with the agreed instructions at the time of ordering the package or after revising the first blog post, and they remain unresolved despite further revisions, and we are unable to meet the requirement, you may request a refund.
5.1.3. Failure to Maintain Approved Formatting Style
  • If we do not follow the formatting style as approved in the first blog post and fail to consistently apply it to the rest of the articles, and you request a correction, but we are unable to make the necessary changes, you may ask for a refund.

5.2. Partial Refund Policy – A Fair & Balanced Approach

We understand that sometimes a full refund may not be necessary, and a partial refund may be a more appropriate resolution.

To ensure fairness for both you and us, a partial refund may be granted in the following situations:

5.2.1. Work Already Completed:
  • If we have partially completed your project before a refund request is made, a reasonable deduction will be applied for the work already delivered.
  • Example: If you ordered a 30-blog post package and we completed 15 blog posts before the refund request, a partial refund will be issued based on the remaining work.
5.2.2. Service Cancellation by Client:
  • If you decide to cancel your order after we have started working but before completion, a partial refund may be considered based on the effort already invested.
  • Example: If we have already formatted several blog posts and allocated resources to your project, a refund will be processed after deducting the cost of the completed work.
5.2.3. Missed Project Deadline with Partial Work Delivered:
  • If we fail to meet the agreed deadline but have completed a significant portion of the work, a partial refund may be offered as compensation while allowing you to keep the work delivered.

5.3. When a Refund is Not Applicable:

⛔ 5.3.1. Delays Caused by Late Content Submission
  • If the project is delayed because the required blog content was not provided on time, a refund cannot be claimed.
  • The completion time is calculated based on when all content is received.
⛔ 5.3.2. Custom Features & Development Work
  • If a requested feature requires a custom WordPress function or website changes that go beyond standard blog formatting (such as a custom-built plugin or design modifications), the refund policy does not cover this.
  • If a web developer is needed to make the website compatible, the responsibility falls on the client.
⛔ 5.3.3. Change of Mind After Work Has Started
  • If the work has already begun and follows the agreed formatting rules, refunds are not issued simply due to a change of mind.

5.4. How to Request a Refund:

Refunds are processed through the original payment method and may take a few business days to reflect in your account.

If you meet the refund conditions, contact us with detailed reasons and any relevant examples.

Our Commitment to Your Satisfaction

  • We genuinely care about your satisfaction and aim for a long-term relationship with you.
  • Our goal? A smooth process and your happy smile! 😊